{"id":1065,"date":"2026-10-19T16:59:01","date_gmt":"2026-10-19T14:59:01","guid":{"rendered":"http:\/\/10.120.16.66\/?page_id=1065"},"modified":"2026-10-27T16:33:30","modified_gmt":"2026-10-27T15:33:30","slug":"assistance-remboursement","status":"publish","type":"page","link":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/","title":{"rendered":"Assistance remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1065\" class=\"elementor elementor-1065\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21758c7 e-flex e-con-boxed e-con e-parent\" data-id=\"21758c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ebb54ab e-con-full e-flex e-con e-child\" data-id=\"ebb54ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5fd6830 elementor-hidden-desktop e-con-full e-flex e-con e-child\" data-id=\"5fd6830\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6d23f94 e-con-full e-flex e-con e-child\" data-id=\"6d23f94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-89e3f83 e-con-full e-flex e-con e-child\" data-id=\"89e3f83\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44e2c8e elementor-widget elementor-widget-image\" data-id=\"44e2c8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.allopass.com\/allopass\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/09\/A-logo.webp\" class=\"attachment-full size-full wp-image-60\" alt=\"\" srcset=\"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/09\/A-logo.webp 800w, https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/09\/A-logo-300x300.webp 300w, https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/09\/A-logo-150x150.webp 150w, https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/09\/A-logo-768x768.webp 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d93649f site-logo-text elementor-widget elementor-widget-heading\" data-id=\"d93649f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">allopass<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e799c8f elementor-nav-menu__align-center elementor-nav-menu--stretch elementor-widget-mobile__width-initial elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"e799c8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;full_width&quot;:&quot;stretch&quot;,&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-e799c8f\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-654\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Solutions<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-656\"><a href=\"https:\/\/www.allopass.com\/allopass\/direct-carrier-billing\/\" class=\"elementor-sub-item\">Direct Carrier Billing<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-657\"><a href=\"https:\/\/www.allopass.com\/allopass\/internet-plus\/\" class=\"elementor-sub-item\">Internet + Mobile<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-658\"><a href=\"https:\/\/www.allopass.com\/allopass\/paiement-sms\/\" class=\"elementor-sub-item\">SMS+<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-659\"><a href=\"https:\/\/www.allopass.com\/allopass\/audiotel-sva\/\" class=\"elementor-sub-item\">SVA+<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-660\"><a href=\"https:\/\/www.allopass.com\/allopass\/apple-pay\/\" class=\"elementor-sub-item\">Apple Pay<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-661\"><a href=\"https:\/\/www.allopass.com\/allopass\/google-pay\/\" class=\"elementor-sub-item\">Google Pay<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-662\"><a href=\"https:\/\/www.allopass.com\/allopass\/push-sms\/\" class=\"elementor-sub-item\">Bulk SMS<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-663\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Marchand<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-664\"><a href=\"https:\/\/www.allopass.com\/allopass\/pour-les-marchands\/\" class=\"elementor-sub-item\">Pour les marchands<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1373\"><a href=\"https:\/\/www.allopass.com\/allopass\/couverture-geographique\/\" class=\"elementor-sub-item\">Couverture g\u00e9o<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-666\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">\u00c0 propos<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-667\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Qui sommes-nous<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-668\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\">Recrutement<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-673\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Support<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1094\"><a href=\"https:\/\/www.allopass.com\/allopass\/assistance-marchand\/\" class=\"elementor-sub-item\">Assistance Marchand<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1093\"><a href=\"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/\" class=\"elementor-sub-item\">Assistance remboursement<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-674\"><a href=\"https:\/\/merchant.allopass.com\/security\/login\" class=\"elementor-item\">Connexion<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-675\"><a href=\"https:\/\/www.allopass.com\/allopass\/demande-commerciale\/\" class=\"elementor-item\">Contact<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Permuter le menu\" aria-expanded=\"false\">\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-e799c8f\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-654\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Solutions<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-656\"><a href=\"https:\/\/www.allopass.com\/allopass\/direct-carrier-billing\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Direct Carrier Billing<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-657\"><a href=\"https:\/\/www.allopass.com\/allopass\/internet-plus\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Internet + Mobile<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-658\"><a href=\"https:\/\/www.allopass.com\/allopass\/paiement-sms\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SMS+<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-659\"><a href=\"https:\/\/www.allopass.com\/allopass\/audiotel-sva\/\" class=\"elementor-sub-item\" tabindex=\"-1\">SVA+<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-660\"><a href=\"https:\/\/www.allopass.com\/allopass\/apple-pay\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Apple Pay<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-661\"><a href=\"https:\/\/www.allopass.com\/allopass\/google-pay\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Google Pay<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-662\"><a href=\"https:\/\/www.allopass.com\/allopass\/push-sms\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Bulk SMS<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-663\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Marchand<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-664\"><a href=\"https:\/\/www.allopass.com\/allopass\/pour-les-marchands\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Pour les marchands<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1373\"><a href=\"https:\/\/www.allopass.com\/allopass\/couverture-geographique\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Couverture g\u00e9o<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-666\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">\u00c0 propos<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-667\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Qui sommes-nous<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-668\"><a href=\"#\" class=\"elementor-sub-item elementor-item-anchor\" tabindex=\"-1\">Recrutement<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-673\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Support<span class=\"sub-arrow\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-caret-down\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\"><\/path><\/svg><\/span><\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1094\"><a href=\"https:\/\/www.allopass.com\/allopass\/assistance-marchand\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Assistance Marchand<\/a><\/li>\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1093\"><a href=\"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/\" class=\"elementor-sub-item\" tabindex=\"-1\">Assistance remboursement<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-674\"><a href=\"https:\/\/merchant.allopass.com\/security\/login\" class=\"elementor-item\" tabindex=\"-1\">Connexion<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-675\"><a href=\"https:\/\/www.allopass.com\/allopass\/demande-commerciale\/\" class=\"elementor-item\" tabindex=\"-1\">Contact<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d8884c e-con-full e-flex e-con e-child\" data-id=\"3d8884c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72bb6a4 section-tag elementor-widget elementor-widget-heading\" data-id=\"72bb6a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Support utilisateurs<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25a9955 title-hero elementor-widget elementor-widget-heading\" data-id=\"25a9955\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Assistance <span class=\"gradient-text\">remboursement<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfca87d hero-subtitle elementor-widget elementor-widget-text-editor\" data-id=\"cfca87d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une question sur votre transaction ? Code non re\u00e7u ? Demande de remboursement ?<br \/><strong>Notre \u00e9quipe est l\u00e0 pour vous aider.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa1b563 elementor-widget elementor-widget-shortcode\" data-id=\"aa1b563\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"147936036\",\n    formId: \"35e81e6b-f602-4a01-a659-13ed0bd6f98b\",\n    region: \"eu1\"\n  });\n<\/script><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-636d9f5 e-con-full e-flex e-con e-child\" data-id=\"636d9f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-eef1c7b e-con-full e-flex e-con e-child\" data-id=\"eef1c7b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc9c0ee elementor-view-framed elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"dc9c0ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-clock\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm61.8-104.4l-84.9-61.7c-3.1-2.3-4.9-5.9-4.9-9.7V116c0-6.6 5.4-12 12-12h32c6.6 0 12 5.4 12 12v141.7l66.8 48.6c5.4 3.9 6.5 11.4 2.6 16.8L334.6 349c-3.9 5.3-11.4 6.5-16.8 2.6z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdc9314 elementor-widget elementor-widget-heading\" data-id=\"bdc9314\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">D\u00e9lais de traitement\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3e16a4 elementor-widget elementor-widget-text-editor\" data-id=\"f3e16a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>R\u00e9ponse initiale<\/strong><\/p><p>Sous 48h ouvr\u00e9es<\/p><p><strong>Remboursement<\/strong><\/p><p>5 \u00e0 10 jours ouvr\u00e9s<\/p><p><strong>Codes de remplacement<\/strong><\/p><p>Sous 24h<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-181244f e-con-full e-flex e-con e-child\" data-id=\"181244f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd7e0a9 elementor-view-framed elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"cd7e0a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-lightbulb\" viewBox=\"0 0 352 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M176 80c-52.94 0-96 43.06-96 96 0 8.84 7.16 16 16 16s16-7.16 16-16c0-35.3 28.72-64 64-64 8.84 0 16-7.16 16-16s-7.16-16-16-16zM96.06 459.17c0 3.15.93 6.22 2.68 8.84l24.51 36.84c2.97 4.46 7.97 7.14 13.32 7.14h78.85c5.36 0 10.36-2.68 13.32-7.14l24.51-36.84c1.74-2.62 2.67-5.7 2.68-8.84l.05-43.18H96.02l.04 43.18zM176 0C73.72 0 0 82.97 0 176c0 44.37 16.45 84.85 43.56 115.78 16.64 18.99 42.74 58.8 52.42 92.16v.06h48v-.12c-.01-4.77-.72-9.51-2.15-14.07-5.59-17.81-22.82-64.77-62.17-109.67-20.54-23.43-31.52-53.15-31.61-84.14-.2-73.64 59.67-128 127.95-128 70.58 0 128 57.42 128 128 0 30.97-11.24 60.85-31.65 84.14-39.11 44.61-56.42 91.47-62.1 109.46a47.507 47.507 0 0 0-2.22 14.3v.1h48v-.05c9.68-33.37 35.78-73.18 52.42-92.16C335.55 260.85 352 220.37 352 176 352 78.8 273.2 0 176 0z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-578135d elementor-widget elementor-widget-heading\" data-id=\"578135d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bon \u00e0 savoir<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd93caf elementor-widget elementor-widget-text-editor\" data-id=\"bd93caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul class=\"support-tips\"><li>Conservez votre facture op\u00e9rateur<\/li><li>Notez la date et l&rsquo;heure exacte de la transaction<\/li><li>Incluez des captures d&rsquo;\u00e9cran si possible<\/li><li>V\u00e9rifiez vos SMS\/emails pour le code re\u00e7u<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>allopass Support utilisateurs Assistance remboursement Une question sur votre transaction ? Code non re\u00e7u ? Demande de remboursement ?Notre \u00e9quipe est l\u00e0 pour vous aider. D\u00e9lais de traitement R\u00e9ponse initiale Sous 48h ouvr\u00e9es Remboursement 5 \u00e0 10 jours ouvr\u00e9s Codes de remplacement Sous 24h Bon \u00e0 savoir Conservez votre facture op\u00e9rateur Notez la date et [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1073,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-1065","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Assistance remboursement | Allopass<\/title>\n<meta name=\"description\" content=\"Demande d&#039;assistance pour vos transactions Allopass. Remboursement, codes non re\u00e7us, questions sur vos achats. R\u00e9ponse rapide garantie.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance remboursement | Allopass\" \/>\n<meta property=\"og:description\" content=\"Demande d&#039;assistance pour vos transactions Allopass. Remboursement, codes non re\u00e7us, questions sur vos achats. R\u00e9ponse rapide garantie.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/\" \/>\n<meta property=\"og:site_name\" content=\"allopass.com\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-27T15:33:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Assistance-remboursement.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/\",\"url\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/\",\"name\":\"Assistance remboursement | Allopass\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Assistance-remboursement.webp\",\"datePublished\":\"2026-10-19T14:59:01+00:00\",\"dateModified\":\"2026-10-27T15:33:30+00:00\",\"description\":\"Demande d'assistance pour vos transactions Allopass. Remboursement, codes non re\u00e7us, questions sur vos achats. R\u00e9ponse rapide garantie.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Assistance-remboursement.webp\",\"contentUrl\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Assistance-remboursement.webp\",\"width\":1200,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/assistance-remboursement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Assistance remboursement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/#website\",\"url\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/\",\"name\":\"allopass.com\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/#organization\",\"name\":\"allopass.com\",\"url\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Logo_allopass-scaled.webp\",\"contentUrl\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/Logo_allopass-scaled.webp\",\"width\":1920,\"height\":296,\"caption\":\"allopass.com\"},\"image\":{\"@id\":\"https:\\\/\\\/www.allopass.com\\\/allopass\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.linkedin.com\\\/company\\\/allopass-monetisation\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Assistance remboursement | Allopass","description":"Demande d'assistance pour vos transactions Allopass. Remboursement, codes non re\u00e7us, questions sur vos achats. R\u00e9ponse rapide garantie.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/","og_locale":"fr_FR","og_type":"article","og_title":"Assistance remboursement | Allopass","og_description":"Demande d'assistance pour vos transactions Allopass. Remboursement, codes non re\u00e7us, questions sur vos achats. R\u00e9ponse rapide garantie.","og_url":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/","og_site_name":"allopass.com","article_modified_time":"2026-10-27T15:33:30+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Assistance-remboursement.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/","url":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/","name":"Assistance remboursement | Allopass","isPartOf":{"@id":"https:\/\/www.allopass.com\/allopass\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/#primaryimage"},"image":{"@id":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/#primaryimage"},"thumbnailUrl":"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Assistance-remboursement.webp","datePublished":"2026-10-19T14:59:01+00:00","dateModified":"2026-10-27T15:33:30+00:00","description":"Demande d'assistance pour vos transactions Allopass. Remboursement, codes non re\u00e7us, questions sur vos achats. R\u00e9ponse rapide garantie.","breadcrumb":{"@id":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/#primaryimage","url":"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Assistance-remboursement.webp","contentUrl":"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Assistance-remboursement.webp","width":1200,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/www.allopass.com\/allopass\/assistance-remboursement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.allopass.com\/allopass\/"},{"@type":"ListItem","position":2,"name":"Assistance remboursement"}]},{"@type":"WebSite","@id":"https:\/\/www.allopass.com\/allopass\/#website","url":"https:\/\/www.allopass.com\/allopass\/","name":"allopass.com","description":"","publisher":{"@id":"https:\/\/www.allopass.com\/allopass\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.allopass.com\/allopass\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.allopass.com\/allopass\/#organization","name":"allopass.com","url":"https:\/\/www.allopass.com\/allopass\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.allopass.com\/allopass\/#\/schema\/logo\/image\/","url":"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Logo_allopass-scaled.webp","contentUrl":"https:\/\/www.allopass.com\/allopass\/wp-content\/uploads\/2026\/10\/Logo_allopass-scaled.webp","width":1920,"height":296,"caption":"allopass.com"},"image":{"@id":"https:\/\/www.allopass.com\/allopass\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/allopass-monetisation"]}]}},"_links":{"self":[{"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/pages\/1065","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/comments?post=1065"}],"version-history":[{"count":16,"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/pages\/1065\/revisions"}],"predecessor-version":[{"id":1825,"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/pages\/1065\/revisions\/1825"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/media\/1073"}],"wp:attachment":[{"href":"https:\/\/www.allopass.com\/allopass\/wp-json\/wp\/v2\/media?parent=1065"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}